Resume
I am a creative professional with a background in Product Design Engineering and a MA in Interaction Design. I was recently awarded by the National Fund for Cultural Development and the Arts by the Chilean government to develop TOI, which is a product that aims to develop social-emotional skills in children, youth and adults in the context of therapy or home.
I have 11 years of experience in service and digital product design. I have lived the reality of a UX agency, experienced how Prezi.com went from thousands to millions of users and lived between the worlds of science and design at the R&D centre of Telefonica and in a US-based microbial genomics company. I'm a co-founder and partner at Estudio Racimo, where I developed my business and management skills. I have strong experience applying design processes and agile methodologies to product development.
I currently live in Melbourne, Australia and open to be part of a team.
ACTIVITIES
- Client prospecting
- Team & project management
- Service & strategic Design
- Client prospecting
- Team & project management
- Service & strategic Design
HIGHLIGHTS
- Digital adoption index for Chileatiende, a
Chilean Government agency that seeks to bring
State services closer to people
-Digitisation opportunities for after-sales
service for Mercedes Benz seller Grupo
Kaufmann, Santiago Chile
-Customer Relationship Model for Insurance
Company, from research to roadmap definition
- Digital adoption index for Chileatiende, a
Chilean Government agency that seeks to bring
State services closer to people
-Digitisation opportunities for after-sales
service for Mercedes Benz seller Grupo
Kaufmann, Santiago Chile
-Customer Relationship Model for Insurance
Company, from research to roadmap definition
Product Design Lead
uBiome.com - Santiago, Chile2017-2018
ACTIVITIES
- Interactive prototypes
- Mentoring junior and mid level designers
- UI and UX for patient and doctor platforms
- Product strategic vision
- Position the discipline in the company
- Interactive prototypes
- Mentoring junior and mid level designers
- UI and UX for patient and doctor platforms
- Product strategic vision
- Position the discipline in the company
HIGHLIGHTS
- User Interface Design and User Experience
Design for patient and doctor portal
User Experience Lead
Telefonica R&D Center- Santiago, Chile2017
ACTIVITIES
-Methodology for user experience processes for IoT products in the context of an R&D center- Give a common vision of the discipline for the entire center through different activitiesUX Researcher for Smartcities
Telefonica R&D Center- Santiago, Chile2016 - 2017
ACTIVITIES
- Field research
- Usability studies
- Customer Journeys
- Product Strategy
- Workshop facilitation
- Interactive prototypes
- Field research
- Usability studies
- Customer Journeys
- Product Strategy
- Workshop facilitation
- Interactive prototypes
ACTIVITIES
- Digital strategy- Heuristic analysis, benchmark, user testing, in-depth interviews, among others.- Customer journeys - Interaction maps and flows- Visual design: art direction and interface design - Project coordination
- Interactive prototypes
- Digital strategy- Heuristic analysis, benchmark, user testing, in-depth interviews, among others.- Customer journeys - Interaction maps and flows- Visual design: art direction and interface design - Project coordination
- Interactive prototypes
Interaction Designer
Prezi.com- Budapest, HungarySep 2011 - Oct 2013
ACTIVITIES
- Interactive prototypes in ActionScript - User Interface design - Interaction flows for PowerPoint import features
- User testing- Re-use content future scenarios
- Interactive prototypes in ActionScript - User Interface design - Interaction flows for PowerPoint import features
- User testing- Re-use content future scenarios
Interaction Designer intern
Habits studio- Milan, ItalyMar 2011 - May 2011
ACTIVITIES
- Interactive Prototype
- Industrial Design
- Definition and testing of interactions
- Arduino coding
- Interactive Prototype
- Industrial Design
- Definition and testing of interactions
- Arduino coding
Advisor and regional coordinator
Center for product innovation at Santa Maria University- La Serena, ChileMar 2011 - May 2011
ACTIVITIES
Project coordinator and product design consultancy for local entrepreneurs.
Jury of the Chilean Grant for Arts and Culture
National grant for Arts and Culture- La Serena, Chile
Jul 2010 - Aug 2010
ACTIVITIES
Jury team member of the National Grant for Arts & Culture, on dance and new media area for the Region of Coquimbo, Chile.
DESCRIPTION
Design and implementation of the first regional Social Innovation Center in Chile. Our main goal was to articulate a collaboration between the center, local design schools and people who lives in poverty situation, in order to design new products that help them to solve their challenges.
DESCRIPTION
Assistant professor for product design engineering students.
Product design intern
Cueros arquitectónicosJan 2008 - Mar 2008
DESCRIPTION
Design of leather surfaces inspired by the Columbian amazonas for architectural application.
Academic
2010-2011
Domus Academy, Milán, Italia
Master in Interaction Design
2003-2009
Universidad Técnica Federico Santa María, Valparaíso-Chile
Product Design Engineering